A North York resident has turned down a $1 million offer from the city for her house after a plumbing problem caused 18 basement floods and half a million dollars worth of damages, according to the home’s owner, Shondra Nauth. The floods, which started back in 2002, were caused by piping problems on Nauth’s street, in the Wilson Heights area.

“My house is worth about $1.3 million,” Nauth said. “I had about 18 basement spills, and each cost me between $7,000 and $10,000. The mayor is offering me $1 million for my home, but why am I selling my house? I don’t want to move.”

An investigation from Toronto’s ombudsman, Fiona Crean, found that the way the city handled the problem was unfair.

“I have supported this complaint and find that the actions and omissions of Toronto’s water and technical services divisions to be unreasonable and unjust,” Crean’s report stated. Nauth said she wants the city to pay for the damages and repair her house, which she estimates will cost about $500,000.

Mayor Rob Ford’s office did not respond to requests for comments.